Mattress major Tempur Sealy International Inc. announced that its Tempur-Pedic brand was ranked #1 in Customer Satisfaction for Mattresses Purchased In-Store in the J.D. Power 2024 U.S. Mattress Satisfaction Study, the fifth time in six years the Lexington, Kentucky-based company has won the award.
According to a news release, the brand is also ranked #1 in Customer Satisfaction for the Online Purchase segment for fourth consecutive year. With the 2024 study results, Tempur-Pedic is the most awarded brand in the history of the J.D. Power U.S. Mattress Satisfaction Study.
“We are honored to be named the most awarded brand in the history of the J.D. Power U.S. Mattresses Satisfaction Study. This recognition is once again a testament, by consumers, to the innovative and high-quality sleep solutions we provide that optimize sleep outcomes, so that they can sleep comfortably and undisturbed, every night. I would also like to thank our employees and valued partners for making this possible through their dedication, hard work and support,” said Scott Thompson, Tempur Sealy chairman and CEO.
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